Shipping Policy

Last Updated: July 2026

Thank you for shopping with Tideshelf. We are committed to delivering your order safely, efficiently, and with complete transparency. Please review our shipping policy below before placing your order.

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Order Processing

• Orders are processed within 1–3 business days (Monday–Friday, excluding public holidays).
• Once your order has been processed and dispatched, you'll receive a shipping confirmation email with your tracking information (where available).

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Estimated Delivery Times

Delivery times vary depending on your location:

Please note that these delivery times are estimates and may vary due to customs clearance, weather conditions, carrier delays, or periods of high shipping demand.

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Shipping Costs

Shipping charges are calculated at checkout based on your delivery location and selected shipping method.

From time to time, Tideshelf may offer free shipping promotions. Any applicable offers will be clearly displayed on our website.

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Order Tracking

Once your order has been shipped, you'll receive a confirmation email containing your tracking number (where available).

Please allow up to 48 hours for tracking information to become active.

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Incorrect Shipping Information

Please ensure your shipping address is accurate and complete before placing your order.

Tideshelf is not responsible for delays, lost packages, or failed deliveries resulting from incorrect or incomplete shipping information provided by the customer.

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Delayed or Lost Shipments

While we partner with trusted shipping carriers, occasional delays may occur due to circumstances beyond our control.

If your order has not arrived within the estimated delivery timeframe, please contact us at nazarfarid793@gmail.com, and we'll gladly investigate the shipment and assist you in resolving the issue.

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Customs, Duties & Taxes

For international orders, customs duties, import taxes, or other fees may be charged by your country's customs authority.

These charges are not included in your order total and are the responsibility of the customer.

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Multiple Shipments

If your order contains multiple items, they may be shipped separately from different fulfillment centers to ensure faster delivery.

In such cases, you may receive multiple tracking numbers.

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Contact Us

If you have any questions regarding shipping, delivery, or your order, we're here to help.

Tideshelf
Email: nazarfarid793@gmail.com

We aim to respond to all customer inquiries as quickly as possible and appreciate your trust in shopping with Tideshelf.